Booking via Google

After working hours, we sometimes had up to 15 missed calls a day. They were all customers who wanted to make an appointment. Unfortunately, when we called them back the next morning, most of them had already booked an appointment with one of our competitors. Since we started using Bookio we have been getting more bookings even after working hours and that is what we needed.

Since we have been using Bookio in our clinics, we are not disturbed by phone calls during patient examinations. We can pay our full attention to our patients, while other patients have the opportunity to find the date that suits them andself-book an appointment even from the comfort of their own home.

Working with the Bookio online system has been great for us. Our barbers have now more freedom regarding their bookings, which is really helpful. Before that, we had one shared paper book and each of the barbers had to sit down and mark their working hours in it. Now barbers can easily manage their timeand work breaks as well as their clients. With this program, we have also brought more professionalism and modern style to our booking system. Sometimes when the receptionist couldn't answer the phone because they were busy or on their breaksome of the clients interpreted it as ignorance. We were sorry to hear that and we are glad that our clients can now make an appointment online.

Bookio has has streamlined the running of our Barber club.  Customers conveniently self-book online and our barbers can easily view the bookings on their mobile phone. We also appreciate thetags. We tag customers, so even a new team member knows right away what customer they are serving.