A booking system for Outpatient clinics

Our company decided to work with this booking system about two years ago. We have more than 3,000 clients and a total of 5 employees who depend on a properly functioning booking system. The advantage of the booking system is that it is possible to view each of us either separately or together, or a combination of staff according to the needs and requirements of the clients. The reservation system is connected to the SMS gateway which allows us to automatically remind the client about the appointment either by a short text message to their mobile phone or by email.

Since we have been using Bookio in our clinics, we are not disturbed by phone calls during patient examinations. We can pay our full attention to our patients, while other patients have the opportunity to find the date that suits them andself-book an appointment even from the comfort of their own home.

Since we started using Bookio‘s functionality- paid reservations - we have managed to eliminate canceled reservations just before the appointment was due, which has helped us run our clinics smoothly and streamline our services.

The exact time and date of patient appointments is considered to bea superior service in the healthcare industry. BOOKIO system has made it an expected service and in these days also necessary . BOOKIO is a system on which we have built the core of our company. It provides us and our patients with an up-to-date and accurate overview of a particular day, with all the important information and, last but not least, with the option of making an appointment with a doctor without having to contactthe staff. We have moved the booking process, which until now was the task of the medical staff, to the online environment, and we can focus more on our patients. We consider the system to be very easy to use with features that easily meet the needs of the provider of the services. Setting up the system was easy and so is working with it both for us and the patient.