Customer information

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No more throwing away information about customers and their visits at the end of the year

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You can use your contacts for newsletters

About the feature - Customer information

With every booking, you also get the customer contact. Your contacts are collected in one place and you can then use them for sending a newsletter as well as for strengthening the relationship with clients. At the same time, the reservation book remembers which services you have provided to the client, whether they are a VIP customer, a difficult client or what the name of the client's pet is. With this information every customer becomes a loyal customer.

Businesses using Customer information:

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Milada Nádašiová

MAJITEĽ A KONATEĽ Centrum pedikúry a podológie

Lukáš Hric

majiteľ HRIC zubná ambulancia

Pavel Jiroušek

šampanerista v Champagneria

Mauro Simon

majiteľ očnej a estetickej kliniky

Our company decided to work with this booking system about two years ago. We have more than 3,000 clients and a total of 5 employees who depend on a properly functioning booking system. The advantage of the booking system is that it is possible to view each of us either separately or together, or a combination of staff according to the needs and requirements of the clients. The reservation system is connected to the SMS gateway which allows us to automatically remind the client about the appointment either by a short text message to their mobile phone or by email.

The exact time and date of patient appointments is considered to bea superior service in the healthcare industry. BOOKIO system has made it an expected service and in these days also necessary . BOOKIO is a system on which we have built the core of our company. It provides us and our patients with an up-to-date and accurate overview of a particular day, with all the important information and, last but not least, with the option of making an appointment with a doctor without having to contactthe staff. We have moved the booking process, which until now was the task of the medical staff, to the online environment, and we can focus more on our patients. We consider the system to be very easy to use with features that easily meet the needs of the provider of the services. Setting up the system was easy and so is working with it both for us and the patient.

We are happy that we have chosen Bookio, the implementation of its system has simplified and streamlined our operations. It’s an advanced and stable system. The web interface is intuitive and easy to use even from phones and tablets at the bar, allowing our staff to work with reservations dynamically and in real time with minimal additional communication about bookings "outside the system". Our customers appreciate and use more and more the booking form on the website, which immediately informs them of the current availability. This has eliminated many phone calls. The support from Bookio is very good, the response to our several suggestions to improve the system has always been quick and helpful.

Since we have been using Bookio, our customer service has improved significantly. With Bookio, we can see all important information about the customer as well as the history of their visits. Customers are also very pleasantly surprised if our booking system directly offers them their favorite service with their exact specification. We are very satisfied with Bookio.

Customer information

Build relationships like Jamie Oliver

About the feature - Customer information

Feature Customer information - suitable for industries:

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Businesses using Customer information:

Milada Nádašiová

Lukáš Hric

Pavel Jiroušek

Mauro Simon

Bookio booking engine in numbers:

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