Booking engine feature:
The customer saves the reservation in their calendar
The address of the device is also saved
The customer doesn't forget about the booking or the address
When the customer books a service, in the last step, the address on the map is displayed to them, as well as the option to save the booking in their calendar. The customer simply adds it to their other bookings in their calendar so they don’t forget about the booking.
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CEO Chirkoz medical clinic
SPOLUMAJITEĽ Na kopci
manažér kliniky MAZREKU medical
majiteľ HRIC zubná ambulancia
The exact time and date of patient appointments is considered to bea superior service in the healthcare industry. BOOKIO system has made it an expected service and in these days also necessary . BOOKIO is a system on which we have built the core of our company. It provides us and our patients with an up-to-date and accurate overview of a particular day, with all the important information and, last but not least, with the option of making an appointment with a doctor without having to contactthe staff. We have moved the booking process, which until now was the task of the medical staff, to the online environment, and we can focus more on our patients. We consider the system to be very easy to use with features that easily meet the needs of the provider of the services. Setting up the system was easy and so is working with it both for us and the patient.
After working hours, we sometimes had up to 15 missed calls a day. They were all customers who wanted to make an appointment. Unfortunately, when we called them back the next morning, most of them had already booked an appointment with one of our competitors. Since we started using Bookio we have been getting more bookings even after working hours and that is what we needed.
We wanted to make it as easy as possible for our guests to get to us. We didn't want them to have to make phone calls, which often annoys them, we simply wanted to be as accommodating as possible. We chose Bookio also because it is not just a sales tool but a all-in-one booking system, which is unique in the Czech Republic. We didn't want the reservation system to just resell seats in our restaurants and take commissions from it.
Since we started using Bookio‘s functionality- paid reservations - we have managed to eliminate canceled reservations just before the appointment was due, which has helped us run our clinics smoothly and streamline our services.
The exact time and date of patient appointments is considered to bea superior service in the healthcare industry. BOOKIO system has made it an expected service and in these days also necessary . BOOKIO is a system on which we have built the core of our company. It provides us and our patients with an up-to-date and accurate overview of a particular day, with all the important information and, last but not least, with the option of making an appointment with a doctor without having to contactthe staff. We have moved the booking process, which until now was the task of the medical staff, to the online environment, and we can focus more on our patients. We consider the system to be very easy to use with features that easily meet the needs of the provider of the services. Setting up the system was easy and so is working with it both for us and the patient.
After working hours, we sometimes had up to 15 missed calls a day. They were all customers who wanted to make an appointment. Unfortunately, when we called them back the next morning, most of them had already booked an appointment with one of our competitors. Since we started using Bookio we have been getting more bookings even after working hours and that is what we needed.