We had been looking for a booking system that can be adapted to the individual requirements of the client for a long time. After two attempts we tried Bookio. The communication and concern for the satisfaction of their product was something we had not come across before and it really appealed to us. We appreciate the email notifications, which made it easier for patients to show up for their appointments. Physiotherapists appreciate the possibility to view their bookings from home, or the simple way of checking patients in for regular appointments. It is very helpful to have data analytics and statistics available to me 24/7.
Bookio really saves our time, which surprised me. I didn't expect it at all. It has made our booking process simpler and more organized and avoided confusion and misunderstandings (e.g. we used to have unfortunate double bookings). Thanks to a greater overview, we can now manage more appointments. In addition, thanks to SMS reminders, clients do not forget to come and our business does not lose money.
After working hours, we sometimes had up to 15 missed calls a day. They were all customers who wanted to make an appointment. Unfortunately, when we called them back the next morning, most of them had already booked an appointment with one of our competitors. Since we started using Bookio we have been getting more bookings even after working hours and that is what we needed.
"Finally we have bookio"
We hesitated for a long time, we decided to try it and we really couldn't have chosen better. The first days it was a habit, but now it's perfection . For clients, there is nothing better than a system in which they can clearly choose the day and time that suits them, and I have space for two diaries, one calendar and an overview of everything. In addition, during the initial little struggles with the system, when something didn't work or we couldn't find our way around, bookio has a great team of people, Martina was always helpful and together with her colleagues, they solved everything, even the impossible. Thanks to bookio for facilitating and simplifying the work chaos.” :-)
We had been looking for a booking system that can be adapted to the individual requirements of the client for a long time. After two attempts we tried Bookio. The communication and concern for the satisfaction of their product was something we had not come across before and it really appealed to us. We appreciate the email notifications, which made it easier for patients to show up for their appointments. Physiotherapists appreciate the possibility to view their bookings from home, or the simple way of checking patients in for regular appointments. It is very helpful to have data analytics and statistics available to me 24/7.
Bookio really saves our time, which surprised me. I didn't expect it at all. It has made our booking process simpler and more organized and avoided confusion and misunderstandings (e.g. we used to have unfortunate double bookings). Thanks to a greater overview, we can now manage more appointments. In addition, thanks to SMS reminders, clients do not forget to come and our business does not lose money.
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