Special events

We use Bookio in both our bars- Bukowski and Baudelaire. Previously, we handled bookings through a combination of social media messages and phone calls, which led to various misunderstandings. After the implementation of the Bookio system, our colleagues have less trouble with taking down bookings manually , we have fewer errors in reservations, and we also appreciate the flexibility of the system, in which we can < b>turn off and on individual zones of bars according to the season and set the maximum number of bookings for different days.

A solution thought out in detail, which is easy to use for both staff and guests, provides all the necessary functions and is perfect for managing multiple establishments. In addition, very professional support in cases where a specific situation needs to be resolved. We recommend it to anyone looking for a smart and stable solution :)

After working hours, we sometimes had up to 15 missed calls a day. They were all customers who wanted to make an appointment. Unfortunately, when we called them back the next morning, most of them had already booked an appointment with one of our competitors. Since we started using Bookio we have been getting more bookings even after working hours and that is what we needed.

Our hotel was one of the first hotels that started using the Bookio system for sales, but also as a hotel reservation system for wellness procedures. The Bookio reservation system made our reservations more transparent and facilitated and modernized work in our new wellness center of the hotel. Bookio helped especially with regard to the timing of the procedures, as our hotel offers a wide range of them. Customers call less and book the service directly online. We have fewer phone calls and customers are satisfied that they can make a reservation at any time of the day or night. We also appreciate the possibility of payment in advance , which brought us a decrease in forfeited reservations.