Special events

Our hotel was one of the first hotels that started using the Bookio system for sales, but also as a hotel reservation system for wellness procedures. The Bookio reservation system made our reservations more transparent and facilitated and modernized work in our new wellness center of the hotel. Bookio helped especially with regard to the timing of the procedures, as our hotel offers a wide range of them. Customers call less and book the service directly online. We have fewer phone calls and customers are satisfied that they can make a reservation at any time of the day or night. We also appreciate the possibility of payment in advance , which brought us a decrease in forfeited reservations.

The reservation system through Bookio is very clear and really reliable.  We especially appreciate features such as reminding the customer about the appointment via SMS and e-mail. Since Bookio automatically sends reminders, it hassaved us a lot of time. What’s more, we have almost 100% booking utilization, as customers do not forget their appointment anymore.

We are happy that we have chosen Bookio, the implementation of its system has simplified and streamlined our operations. It’s an advanced and stable system. The web interface is intuitive and easy to use even from phones and tablets at the bar, allowing our staff to work with reservations dynamically and in real time with minimal additional communication about bookings "outside the system". Our customers appreciate and use more and more the booking form on the website, which immediately informs them of the current availability. This has eliminated many phone calls. The support from Bookio is very good, the response to our several suggestions to improve the system has always been quick and helpful.

We had been looking for a booking system that can be adapted to the individual requirements of the client for a long time. After two attempts we tried Bookio. The communication and concern for the satisfaction of their product was something we had not come across before and it really appealed to us. We appreciate the email notifications, which made it easier for patients to show up for their appointments. Physiotherapists appreciate the possibility to view their bookings from home, or the simple way of checking patients in for regular appointments. It is very helpful to have data analytics and statistics available to me 24/7.