Waiting list

The exact time and date of patient appointments is considered to bea superior service in the healthcare industry. BOOKIO system has made it an expected service and in these days also necessary . BOOKIO is a system on which we have built the core of our company. It provides us and our patients with an up-to-date and accurate overview of a particular day, with all the important information and, last but not least, with the option of making an appointment with a doctor without having to contactthe staff. We have moved the booking process, which until now was the task of the medical staff, to the online environment, and we can focus more on our patients. We consider the system to be very easy to use with features that easily meet the needs of the provider of the services. Setting up the system was easy and so is working with it both for us and the patient.

We had been looking for a booking system that can be adapted to the individual requirements of the client for a long time. After two attempts we tried Bookio. The communication and concern for the satisfaction of their product was something we had not come across before and it really appealed to us. We appreciate the email notifications, which made it easier for patients to show up for their appointments. Physiotherapists appreciate the possibility to view their bookings from home, or the simple way of checking patients in for regular appointments. It is very helpful to have data analytics and statistics available to me 24/7.

Thanks to Bookio, we have a perfect overview of the utilization of our employees. We even applied motivational bonuses to it, which has significantly increased not only the efficiency of their work but also the motivation to maintain a high standard of service, which has been much appreciated by our customers.

We are very satisfied with Bookio. Scheduling is simple and clear. We also want to highlight automated SMS appointment reminders for our patients. They save us a lot of time and energy. I can't imagine working without this system anymore.