SMS/Email Notifications

Our hotel was one of the first hotels that started using the Bookio system for sales, but also as a hotel reservation system for wellness procedures. The Bookio reservation system made our reservations more transparent and facilitated and modernized work in our new wellness center of the hotel. Bookio helped especially with regard to the timing of the procedures, as our hotel offers a wide range of them. Customers call less and book the service directly online. We have fewer phone calls and customers are satisfied that they can make a reservation at any time of the day or night. We also appreciate the possibility of payment in advance , which brought us a decrease in forfeited reservations.

At Hotel Devín, we have worked hard to ensure that our client can book any of our services quickly and conveniently. With the accommodation booking system it is quite easy, because there are several excellent solutions on the market. However, we had a problem with the technology for booking our Spa services, Thai massages and squash in particular. This gap was successfully "filled" by Bookio. What I appreciate most about their solution is the ease of booking an appointment for the client and theemail or SMS notifications, which are very convenient for the client.

Since we have been using Bookio, our customer service has improved significantly. With Bookio, we can see all important information about the customer as well as the history of their visits. Customers are also very pleasantly surprised if our booking system directly offers them their favorite service with their exact specification. We are very satisfied with Bookio.

Bookio has has streamlined the running of our Barber club.  Customers conveniently self-book online and our barbers can easily view the bookings on their mobile phone. We also appreciate thetags. We tag customers, so even a new team member knows right away what customer they are serving.