Invitation

We are happy that we have chosen Bookio, the implementation of its system has simplified and streamlined our operations. It’s an advanced and stable system. The web interface is intuitive and easy to use even from phones and tablets at the bar, allowing our staff to work with reservations dynamically and in real time with minimal additional communication about bookings "outside the system". Our customers appreciate and use more and more the booking form on the website, which immediately informs them of the current availability. This has eliminated many phone calls. The support from Bookio is very good, the response to our several suggestions to improve the system has always been quick and helpful.

Our hotel was one of the first hotels that started using the Bookio system for sales, but also as a hotel reservation system for wellness procedures. The Bookio reservation system made our reservations more transparent and facilitated and modernized work in our new wellness center of the hotel. Bookio helped especially with regard to the timing of the procedures, as our hotel offers a wide range of them. Customers call less and book the service directly online. We have fewer phone calls and customers are satisfied that they can make a reservation at any time of the day or night. We also appreciate the possibility of payment in advance , which brought us a decrease in forfeited reservations.

The exact time and date of patient appointments is considered to bea superior service in the healthcare industry. BOOKIO system has made it an expected service and in these days also necessary . BOOKIO is a system on which we have built the core of our company. It provides us and our patients with an up-to-date and accurate overview of a particular day, with all the important information and, last but not least, with the option of making an appointment with a doctor without having to contactthe staff. We have moved the booking process, which until now was the task of the medical staff, to the online environment, and we can focus more on our patients. We consider the system to be very easy to use with features that easily meet the needs of the provider of the services. Setting up the system was easy and so is working with it both for us and the patient.

After working hours, we sometimes had up to 15 missed calls a day. They were all customers who wanted to make an appointment. Unfortunately, when we called them back the next morning, most of them had already booked an appointment with one of our competitors. Since we started using Bookio we have been getting more bookings even after working hours and that is what we needed.