Mobile-friendly system

Our hotel was one of the first hotels that started using the Bookio system for sales, but also as a hotel reservation system for wellness procedures. The Bookio reservation system made our reservations more transparent and facilitated and modernized work in our new wellness center of the hotel. Bookio helped especially with regard to the timing of the procedures, as our hotel offers a wide range of them. Customers call less and book the service directly online. We have fewer phone calls and customers are satisfied that they can make a reservation at any time of the day or night. We also appreciate the possibility of payment in advance , which brought us a decrease in forfeited reservations.

Working with the Bookio online system has been great for us. Our barbers have now more freedom regarding their bookings, which is really helpful. Before that, we had one shared paper book and each of the barbers had to sit down and mark their working hours in it. Now barbers can easily manage their timeand work breaks as well as their clients. With this program, we have also brought more professionalism and modern style to our booking system. Sometimes when the receptionist couldn't answer the phone because they were busy or on their breaksome of the clients interpreted it as ignorance. We were sorry to hear that and we are glad that our clients can now make an appointment online.

At Hotel Devín, we have worked hard to ensure that our client can book any of our services quickly and conveniently. With the accommodation booking system it is quite easy, because there are several excellent solutions on the market. However, we had a problem with the technology for booking our Spa services, Thai massages and squash in particular. This gap was successfully "filled" by Bookio. What I appreciate most about their solution is the ease of booking an appointment for the client and theemail or SMS notifications, which are very convenient for the client.

Thanks to Bookio, we have a perfect overview of the utilization of our employees. We even applied motivational bonuses to it, which has significantly increased not only the efficiency of their work but also the motivation to maintain a high standard of service, which has been much appreciated by our customers.