Channel manager

We are happy that we have chosen Bookio, the implementation of its system has simplified and streamlined our operations. It’s an advanced and stable system. The web interface is intuitive and easy to use even from phones and tablets at the bar, allowing our staff to work with reservations dynamically and in real time with minimal additional communication about bookings "outside the system". Our customers appreciate and use more and more the booking form on the website, which immediately informs them of the current availability. This has eliminated many phone calls. The support from Bookio is very good, the response to our several suggestions to improve the system has always been quick and helpful.

Our hotel was one of the first hotels that started using the Bookio system for sales, but also as a hotel reservation system for wellness procedures. The Bookio reservation system made our reservations more transparent and facilitated and modernized work in our new wellness center of the hotel. Bookio helped especially with regard to the timing of the procedures, as our hotel offers a wide range of them. Customers call less and book the service directly online. We have fewer phone calls and customers are satisfied that they can make a reservation at any time of the day or night. We also appreciate the possibility of payment in advance , which brought us a decrease in forfeited reservations.

Thanks to Bookio, we have a perfect overview of the utilization of our employees. We even applied motivational bonuses to it, which has significantly increased not only the efficiency of their work but also the motivation to maintain a high standard of service, which has been much appreciated by our customers.

With group courses, it is extradifficult to fill them and also keep track of capacity. We can't even imagine it without Bookio anymore. We have several courses and limited capacity. Before using Bookio, we had to go through a lot of phone calls and text messages in order to find a suitable date for all attendees and at the same time utilize the capacity efficiently.