Billing documents

Our hotel was one of the first hotels that started using the Bookio system for sales, but also as a hotel reservation system for wellness procedures. The Bookio reservation system made our reservations more transparent and facilitated and modernized work in our new wellness center of the hotel. Bookio helped especially with regard to the timing of the procedures, as our hotel offers a wide range of them. Customers call less and book the service directly online. We have fewer phone calls and customers are satisfied that they can make a reservation at any time of the day or night. We also appreciate the possibility of payment in advance , which brought us a decrease in forfeited reservations.

Bookio really saves our time, which surprised me. I didn't expect it at all. It has made our booking process simpler and more organized and avoided confusion and misunderstandings (e.g. we used to have unfortunate double bookings). Thanks to a greater overview, we can now manage more appointments. In addition, thanks to SMS reminders, clients do not forget to come and our business does not lose money.

We had been looking for a booking system that can be adapted to the individual requirements of the client for a long time. After two attempts we tried Bookio. The communication and concern for the satisfaction of their product was something we had not come across before and it really appealed to us. We appreciate the email notifications, which made it easier for patients to show up for their appointments. Physiotherapists appreciate the possibility to view their bookings from home, or the simple way of checking patients in for regular appointments. It is very helpful to have data analytics and statistics available to me 24/7.

We are very satisfied with Bookio. Scheduling is simple and clear. We also want to highlight automated SMS appointment reminders for our patients. They save us a lot of time and energy. I can't imagine working without this system anymore.